FREE SHIPPING ON ORDERS OVER $150
FREE SHIPPING ON ORDERS OVER $150
FREE SHIPPING ON ORDERS OVER $150
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Shipping Policy
All our shipping is done through DHL and includes tracking so you can follow your order’s progress from us to you!
Shipping Pricing
We ship Noserider both domestically and internationally. Shipping costs depend on your location.
Shipping Policy
We offer free worldwide shipping on all orders over $150. No codes, no stress — just our way of showing love to the global surf community!
🌍 International Shipping
- Standard Shipping (1–2 weeks): $9.99
- Priority Shipping (4–6 business days): $19.99
- FREE WORLDWIDE SHIPPING on all orders over $150
- All orders ship from Bali, Indonesia
- Tracking info will be sent once your order is on the way
🇮🇩 Shipping Within Indonesia
- Local Shipping: $5.99 flat rate across Indonesia
- Free delivery in Canggu
- Or select free in-store pickup from our shop in Canggu
If you're in Bali, you're welcome to pick up your order in person or send your own Gojek or Grab during shop hours. Just select the in-store pickup option at checkout and we’ll have it ready.
Important to Note: Currently we are unable to ship to the countries not served by our courier DHL. Please check this list for more information.
Duties and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Noserider Surf Club is not responsible for these charges if they are applied and are your responsibility as the customer.
How long does it take to process an order?
Please allow 1 - 3 business days (excluding weekends and Indonesian holidays) for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible and have same day shipping. However, we are only a small team working with human hands.
There may be delays subject to public holidays or a high volume of orders, or other events outside of our control. You will receive an email confirming your order, followed by another email when your order has been shipped.
How do I check the status of my order?
When your order has been shipped, you will receive an email from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 18 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
Return Policy
We want you to feel confident in your surf suit, from the moment it arrives to the moment you paddle out.
You have 14 days from the date of delivery to request a return.
Here’s how it works:
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US + Indonesia orders: You can return for a full refund, exchange, or store credit.
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Australia orders: We currently offer exchanges or store credit.
Return shipping is at the customer’s expense. Items can be returned to our addresses in the United States, Indonesia, or Australia.
To be eligible, items must be unused, in the same condition you received them, with hygiene liner and tags still in place, and in the original packaging.
Unfortunately, we cannot accept returns or exchanges after 14 days.
How to Start a Return or Exchange:
1. Email us at [email protected] with your name, order number, the item(s) you wish to return or exchange, and the reason.
2. Await instructions from our team—these will be provided within two business days.
3. Ship the item(s) to the address we provide. We accept returns to our locations in Indonesia, United States, and Australia.
4. Once received, please allow two business days for processing.
Store Credit
Noserider Surf Club is happy to offer store credit for the value of your exchanged item. You'll be issued store credit via email - this credit will expire 1 year from the date issued and can be used to purchase a replacement item. Store credit does not include the shipping cost or tax.
Exemptions
Unfortunately, Noserider Surf Club is not able to offer refunds, exchanges, or store credit for the following items:
- Items purchased on sale or with a discount that is 20% off or more
- Items marked final sale
- Non-Noserider Surf Club Items
- All Hats
- Items purchased at a trunk show, pop-up shop or at any of our retailers
- Gift cards
Changes to an Order
If an error was made during the ordering process, please contact [email protected]. We will do our best to adjust the order to your liking. If the order has already been processed and shipped, we will recommend the next steps. Likely you will need to return the order via the aforementioned process.
Source of Products
Noserider Surf Club products are all sourced from Bali, Indonesia - no mass production involved here. Each product is handmade by family-owned, local businesses. If you have questions pertaining to a specific item, please contact us at [email protected].
Sizing
Each collection is unique and therefore the respective sizing of the product will be listed in the description. If you have further questions about fit and dimensions, feel free to reach out to [email protected].
Sustainability
We implement sustainability whenever possible at every level of our business.
Our Fabrics
Our surf suits are made from an eco-sustainable, luxury fabric made from 78% ECONYL® regenerated nylon and 22% elastane. We know that durability is part of sustainability, which is why we use the same strong material for the suit and the lining. Not only is it twice as resistant to chlorine and sun creams/oils compared to other recycled fabrics, but it also offers a UV protection of 50!
Production
We love to keep our production close to home, which means our surf suits are handmade in Bali by a female owned manufacturer just a few minutes up the road from our flagship store, Noserider Surf Shop. This allows us to maintain small batch production while also producing in a timely manner.
Packaging
After it’s sewn, each surf suit is individually packaged in a biodegradable bag and only needs to travel down the road before it’s safely stored in our storage room. Our tags are made from 100% recycled card paper and our hygiene liners are made from recycled Kraft paper. We offer reusable canvas tote bags as packaging for each surf suit sold both online and in store.
We Always Want to Do Better
We are always open to hearing your ideas on how we can practice sustainability at Noserider Surf Club. Please reach out to us by email at [email protected] with your suggestions!
Sizing Guide
Please note that this is a general guide to Noserider Surf Club sizing. The measurements provided are to give you an approximate idea of what size you will be against your own measurements.
Body Measurements: Tops (Bust/Chest Measurements)
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XXS: 29 - 31 in | 74 - 79 cm (AA Cup)
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XS: 31 - 33 in | 79 - 84 cm (A Cup)
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S: 33 - 35 in | 84 - 89 cm (B Cup)
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M: 35 - 37 in | 89 - 94 cm (B - C Cup)
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L: 37 - 39 in | 94 - 99 cm (C Cup)
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XL: 39 - 41 in | 99 - 104 cm (C - D Cup)
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XXL: 41 - 43 in | 104–109 cm (D Cup)
Body Measurements: Bottoms (Waist and Hip Measurements)
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XXS: Waist 21 - 23 in, Hip 31.5 - 33 in | Waist 54 - 59 cm, Hip 80 - 84 cm
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XS: Waist 23 - 25 in, Hip 33 - 35 in | Waist 59 - 64 cm, Hip 84 - 89 cm
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S: Waist 25 - 27 in, Hip 35 - 37 in | Waist 64 - 69 cm, Hip 89 - 94 cm
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M: Waist 27 - 29 in, Hip 37 - 39 in | Waist 69 - 74 cm, Hip 94 - 99 cm
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L: Waist 29 - 31 in, Hip 39 - 41 in | Waist 74 - 79 cm, Hip 99 - 104 cm
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XL: Waist 31 - 33 in, Hip 41 - 43 in | Waist 79 - 84 cm, Hip 104 - 109 cm
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XXL: Waist 33 - 35 in, Hip 43 - 45 in | Waist 84 - 89 cm, Hip 109 - 114 cm
Body Measurements: One-Piece Surf Suits (Height)
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XXS: Height 5’2”–5’4” | 157–162 cm
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XS: Height 5’3”–5’5” | 160–165 cm
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S: Height 5’4”–5’6” | 163–168 cm
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M: Height 5’5”–5’7” | 165–170 cm
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L: Height 5’6”–5’8” | 168–173 cm
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XL: Height 5’7”–5’9” | 170–175 cm
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XXL: Height 5’8”–5’10” | 173–178 cm
In Between Sizes?
If you find yourself between sizes, we generally recommend sizing up, especially for our surf suits and one-pieces. Noserider pieces are designed with a snug, supportive fit that feels like a second skin in the water, so a little extra room will help with comfort and ease of movement.
If you prefer a compressive, performance fit (for example, for shortboarding or high-impact surf), you can stay true to size.
If you prefer a more relaxed or all-day wear fit, size up for a bit more comfort through the torso and hips.
And don’t worry, all U.S. orders are eligible for returns or exchanges, so you can always find your perfect fit.
How to Measure:
To choose the correct size for you, measure your body as follows:
Bust/Chest: Measure around the fullest part of your bust while keeping the tape level across your back. For the most accurate fit, wear an unpadded bra or no bra at all.
Waist: Wrap the tape around your natural waist, the narrowest part of your torso, usually just above your belly button. Keep the tape comfortably fitted but not compressing your skin.
Hips: Stand with your feet together and measure around the fullest part of your hips and bum. Make sure the tape stays straight and parallel to the floor.
Height: Stand tall with your heels against a wall, looking straight ahead. Measure from the top of your head down to the floor (barefoot or in flat shoes).
Why does height matter?
When it comes to one-piece surf suits, height (and especially torso length) plays a big role in how your suit fits and feels.
A suit that’s too short in the torso can feel tight through the shoulders or ride up uncomfortably when you move, especially when paddling or popping up on your board. On the other hand, a suit that’s too long may wrinkle, gap at the back, or feel loose around the midsection.
That’s why Noserider factors height into our size grading. Each size is designed to fit a proportional range of heights, ensuring your surf suit moves with you, not against you.
If you have a longer torso or are taller than average, we usually suggest sizing up for more length and comfort. If you’re petite or have a shorter torso, you may prefer staying true to size for the most secure surf fit.
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